Welcome to Resource Monitor

At Resource Monitor, we specialize in Internet of Things (IoT) solutions for water flow metering, committed to helping businesses and communities better understand and manage their water resources. This privacy policy outlines how we collect, use, store, and protect the personal information of our users through our web application.

Information We Collect

We collect information to provide better services to all our users. The types of information we collect include:

• Credit Card Information, Name, Passwords, and Email Address: While Resource Monitor does not store these details directly, they are collected through our web application and are securely stored with third-party providers.
• Location Data: We collect and store the zip code location of each of our flow meters to provide our services effectively.
• Water Usage Data: We record and store the amount of water that flows through our meters to offer insights and analytics on water usage.

How We Use Information

The information we collect is used in the following ways:

• To provide, maintain, and improve our services, including customer support and personalized features.
• To protect Resource Monitor and our users, including to enforce terms and conditions and prevent fraud.
• For analytics and research to enhance our technology and services.

Information We Share

We do not share personal information with companies, organizations, or individuals outside of Resource Monitor except in the following cases:

• With Consent: We will share personal information outside of Resource Monitor when we have user consent.
• For External Processing: We provide personal information to our affiliates or other trusted businesses or persons to process it for us, based on our instructions and in compliance with our Privacy Policy and any other appropriate confidentiality and security measures.
• For Legal Reasons: We will share personal information with companies, organizations, or individuals outside of Resource Monitor if we have a good-faith belief that access, use, preservation, or disclosure of the information is reasonably necessary to meet any applicable law, regulation, legal process, or enforceable governmental request.

Data Security

We are committed to protecting the data of our users. While no online service can guarantee absolute security, we work with third-party providers that implement strict security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Data Retention

We retain the location and water usage data collected by our flow meters for as long as necessary to provide our services and as required by applicable laws.

Your Rights

You have the right to access, update, delete, or restrict the use of your personal information. If you wish to exercise these rights, please contact us at:

Resource Monitor

650 Massachusetts Ave NW Suite 600
Washington, DC 20001

Changes to This Privacy Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page. We encourage you to review our privacy policy periodically for any changes.

Contact Us

If you have any questions about this privacy policy, please contact us at:

support@resourcemonitor.com

‍