Complete System monitoring

RM Complete:
Full-System Monitoring Without the Capital Burden

Upgrade your entire water system — meters and all — with a simple meter-as-a-service contract that we guarantee you can afford. No up-front infrastructure payment. No more giant meter replacement projects.

Copper flow meter with black flanges and attached white monitoring device labeled Resource Monitor.Smartphone screen displaying Pioneer Water System's Well #1 main production dashboard with water usage, allocation used, total allocation, and total production vs allocation chart.
CUSTOM SOLAR NOW AVAILABLE

RM Smart Meters

Out-of-the-box smart flow meter with a 10-year battery life. See your data online in days.

10+ year battery life

Once it's connected, it runs for over 10 years on average.

LTE-M connectivity

Compatible anywhere that has LTE-M service.

No moving parts

Set up and get online within minutes.

Same-day monitoring

Data updates every 6 hours, with 15-minute granularity

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built for your use cases

The Easiest Path to Reliable Monitoring

Your water system needs reliable monitoring, but traditional meter replacement forces small and rural water systems to make massive up-front investments, adopt multi-year capital plans, or force customer rate increases. RM Complete entirely eliminates these barriers by providing a comprehensive solution for one flat fee. You get best-in-class hardware, an app built specifically for small and rural water utilities, and a customer portal that reduces headaches, all without the capital nightmare.

Unmatched financial flexibility

Minimal upfront costs

Your upfront infrastructure cost is zero. Just pay the service contract, aligned to your preferred billing cycle (monthly, annual, etc.).

No new debt

RM Complete is a service contract that fits right into your existing operating budget. It is not a loan or a lease.

Preserved borrowing power
Your borrowing capacity remains fully preserved for other projects.
No bond votes

The program is an operating expense, meaning your board can typically approve the agreement at a regular meeting without public hearings or special elections.

Predictable budgeting

Your exact payment is printed in the agreement for every year of the term, with a fixed rate increase of 3% annually.

Simple setup, zero hassle

Keep your residents happy by keeping them informed. No more surprise water bills for hundreds of dollars.

Instant monitoring

Same-day alerts mean you find out the day the leak starts, not a month later.

Direct cellular connectivity

Each meter uses a built-in cellular LTE-M connection to communicate directly to the cloud. Endpoints automatically select the strongest signal across AT&T and Verizon networks.

Zero infrastructure
There are no gateways to install, no wires to run, and no network infrastructure to manage.
Built to last

Every meter comes with a 10-year battery and has no mechanical components to wear out.

Equipment assurance

If a meter fails for any reason besides natural disaster or vandalism, we ship a free replacement and coordinate the swap at no additional charge.

Specs

Reclaim your revenue

Continuous monitoring means you can catch leaks in hours instead of waiting for the month-end bill. Systems utilizing Resource Monitor typically uncover 15–40% in hidden non-revenue water losses. At current water rates, this recovered revenue is often enough to pay for RM Complete several times over.

The software natively integrates with the billing systems you already use, including Tyler/Munis, Edmunds GovTech, CUSI UMS, BillMaster, and OpenGov. One-click CSV exports align perfectly with your specific billing cycle to eliminate manual data entry.
Try our ROI Calculator

How We Compare

Feature
Buy Meters Outright
RM COmplete
Upfront Cost
$145,000+
$0 infrastructure; only service agreement
Board Approval
Bond vote or special authorization
Standard service agreement
Borrowing Impact
Adds debt or depletes reserves
None - operating expense
Budgeting
Variable (repairs, replacements)
Fixed for 7 years
Meter Replacement
Your cost
($250-$4,700 each)
Included at no charge
Technology Risk
Yours - stuck with what you bought
Ours - we're constantly improving the experience
How it works

Get started in
four simple steps

Try it for 60 days
Install your first meters at critical monitoring points. We'll work directly with your field team to ensure 100% connectivity, or your money back.
1
2
Take it to the board
We supply board-ready PowerPoint slides and a summary of your data, picing, and program details.
Deploy Your Full System

We schedule delivery at your convenience. Most 150-meter systems achieve full deployment within 2 months

3
4
You monitor, we maintain
You manage your system through the RM App, and we handle equipment health monitoring, software updates, connectivity, and meter replacements behind the scenes.
built for your use cases

Solutions for Every System

Early Warnings & Leak Detection
Know about leaks and unusual usage in hours, not weeks.
Billing Integrations
Export directly to Tyler, Edmunds, OpenGov, or any other billing software.
Remote System Monitoring
See the entire system, from water supply to residences and everything in between, on any device. No truck rolls required.
Customer Portal
Residents see their own usage—fewer disputes, fewer calls.
Compliance Automation
Generate compliance-ready reports with ease.
Explore Solutions
Logo

Compatible with

100+

meter types

Try it for free

Still don’t believe us? Ask us about a free pilot.

No commitment.

Call now